Forgot username or password? IT asset managers need to rearrange their priorities constantly as technology evolves. Some of the latest trends demanding their attention involve process maturity, software licensing, life cycle asset management and e-waste.
As technology has matured, so too has the overall climate in which businesses operate. In response to the rapid evolution of technology during the past several years, organizations' IT infrastructures, vendors' business strategies and government bodies' expectations of businesses' responsibilities have undergone significant changes.
For example, failure to comply with increasingly prevalent government mandates regarding how companies should conduct business and safeguard the personal data they collect can result in substantial fines and criminal prosecution. As the value, risks and accountability for IT assets have risen on many organizations' strategic priority lists, so too has the need for industry-accepted best practices for dealing with those assets.
However, what is considered a best practice today may change as our environment changes.
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Therefore, the question asset managers must always consider is, "What's next in IT asset management? This Spotlight provides a valuable introduction to a few of the topics that we will explore during Gartner's IT and Software Asset Management Summit, which begins 11 September During this important asset management event, we will provide contract negotiating expertise and insight into the basics of ITAM, address issues specific to hardware and software asset management, and explore future asset management trends.
For example, we estimate that the market penetration for ITAM repositories is between 25 percent and 30 percent for Global companies.
Since we published our first...
As a result, we have amended our ITAM capability model to reflect the changing demands, expectations and capabilities of the asset management function see "Update to the IT Asset Management Maturity Model". Navigating the Waters of Software Licensing. Software licensing agreements have grown increasingly complex, particularly among large vendors.
Gartner has increasingly called on vendors to simplify their agreements with customers. Microsoft has recently followed through on this advice.
This is a positive step, yet it does not eliminate the lack of cost predictability that customers encounter when upgrading from one version to another, because Microsoft still reserves the right to change the usage rights with new versions. To prevent exposure to additional licensing costs when upgrading, and to get more predictability in licensing fees with any providercustomers should always include clauses in their contracts that prevent them from getting penalized when upgrading versions.
Without a compelling refresh case, many IT procurement efforts will invariably lose out to the priorities of other projects. As capital is distributed across organizations, IT asset refresh takes a low priority when competing against new projects, often causing assets to languish due to lack of funding. By understanding Gartner it asset management maturity model anticipating the technical and financial obsolescence of IT assets, asset managers can review trend data to understand whether an asset, or class of asset, is approaching its end of life.
Companies that employ asset life cycle management can reduce costs, increase utilization and improve the performance of their assets, while improving their overall budget predictability.
Up to now, efforts to manage e-waste have largely consisted of fragmented regional legislation and initiatives championed by voluntary groups of stakeholders.
However, the issues surrounding e-waste have increasingly commanded the attention of federal legislators. Understanding and complying with country, state and local e-waste regulations requires significant resources, and asset managers must make a concerted effort to stay apprised of developments in this space and budget for the costs of equipment disposal see "Get Serious About Tackling E-Waste".
Whether managed internally or outsourced, the end-of-life process for equipment must be scrutinized and include a detailed audit trail.
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Characteristics of IT Asset Management...
Approaching a Life Cycle Asset Management Program Without a compelling refresh case, many IT procurement efforts will invariably lose out to the priorities of other projects. Tackling E-Waste Issues Up to now, efforts to manage e-waste have largely consisted of fragmented regional legislation and initiatives championed by voluntary groups of stakeholders.
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During my asset management presentations I hand out the following chart ITAM_Handout_DWilson. It's a great resource to determine where.
At higher levels, IT asset management provides significant financial Gartner's business process maturity model for IT asset management.
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